Cancellation Policy
We understand that life happens, and sometimes plans change. If you need to cancel your reservation for the Waypoint Retreat, here’s how we’ll handle it:
Deposits are non-refundable, as they secure your spot and help us cover upfront costs.
If you cancel more than 45 days before the retreat, you’ll receive a refund of any amount paid beyond the deposit.
If you cancel within 45 days of the retreat, we won’t be able to offer a refund. However, if we’re able to fill your spot, we’ll gladly refund you (minus the deposit).
You’re also welcome to transfer your spot to someone else if you can no longer attend—just let us know in advance.
We’re a small, people-first business, and we’ll always do our best to be flexible and fair. If you’re facing an emergency or exceptional situation, please reach out—we care more about people than policies.